Terms of service
Terms & Conditions
This website is operated by NoverraLabs. Throughout the site, the terms “we”, “us” and “our” refer to NoverraLabs.
By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms, you may not use our services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
1. Online store terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any applicable laws in your jurisdiction.
Any breach of these Terms may result in immediate termination of your access to our services.
2. General conditions
We reserve the right to refuse service to anyone at any time, for any reason.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without our express written permission.
Your content (excluding payment information) may be transferred unencrypted across networks. Payment details are always encrypted.
3. Accuracy of information
We do not guarantee that all information on this website is accurate, complete, or up to date. The content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify website content at any time without obligation to update it.
4. Changes to services and pricing
Prices for our products may change without notice.
We reserve the right to modify or discontinue any part of the service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuation.
5. Products and services
Some products may be available exclusively online and may have limited quantities.
We make every effort to display product colours and images accurately, but we cannot guarantee your screen will reflect them precisely.
We reserve the right to limit sales by person, region, or jurisdiction at our discretion.
All product descriptions and pricing are subject to change at any time without notice.
We do not guarantee that products will meet individual expectations, and outcomes may vary from person to person.
6. Billing and account information
We reserve the right to refuse or cancel any order at our discretion.
We may limit quantities per person, household, or order, including those using the same account, payment method, or address.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
7. Third-party tools
We may provide access to third-party tools which we do not control or monitor.
These tools are provided “as is” and “as available” without any warranties or guarantees.
Your use of such tools is entirely at your own risk.
8. Third-party links
Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
We are not liable for any damage or loss related to transactions made with third parties.
9. User comments and submissions
If you submit content, feedback, or suggestions, you agree that we may use, edit, and distribute them without restriction.
We are not obligated to maintain confidentiality, provide compensation, or respond to submissions.
You are responsible for ensuring your content does not violate any laws or third-party rights.
10. Personal information
Your submission of personal information is governed by our Privacy Policy.
11. Errors and inaccuracies
There may be occasional errors in product descriptions, pricing, or availability.
We reserve the right to correct errors and cancel orders if necessary, without prior notice.
12. Prohibited uses
You are prohibited from using the website for unlawful purposes, spreading malicious code, violating intellectual property rights, or engaging in abusive or harmful behaviour.
We reserve the right to terminate your use of the service for violations.
13. Disclaimer and limitation of liability
Your use of the service is at your own risk.
The service and all products are provided “as is” and “as available” without any warranties, either express or implied.
To the fullest extent permitted by law, NoverraLabs and its operators shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or products.
14. Indemnification
You agree to indemnify and hold harmless NoverraLabs and its affiliates from any claims arising from your breach of these Terms or violation of any law.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full effect.
16. Termination
These Terms remain effective unless terminated by either you or us.
We may terminate this agreement at any time if you violate these Terms.
17. Governing law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Hong Kong (SAR).
18. Contact information
If you have any questions about these Terms, please contact us:
NoverraLabs
TRAM-COMMERCE LIMITED
Unit 2A, 17/F Glenealy Tower
No.1 Glenealy Central
Hong Kong
Email: hello@noverralabs.com